Terms & Conditions
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Effective Date: September 02, 2025
Company Name: TurboPak, LLC
Website: https://www.turbopakllc.net/
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1. Acceptance of Terms
By accessing or using this website and/or purchasing equipment from TurboPak, LLC (“Company,” “we,” “us,” “our”), you (“you,” “your,” “customer,” or “user”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must not use our website or purchase our products.
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2. Use of Website
- You must be at least 18 years old to use this website or purchase our equipment.
- You agree not to misuse the website, interfere with its operation, or attempt unauthorized access.
- The content provided on this website is for general informational purposes only. While we strive for accuracy, we do not guarantee that product descriptions, specifications, or availability are error-free.
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3. Products & Orders
- All sales are subject to availability and acceptance by the Company.
- Prices are subject to change without prior notice.
- We reserve the right to refuse, cancel, or limit any order at our discretion.
- Customers are responsible for providing accurate order and shipping details.
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4. Payment & Taxes
- Payment terms will be specified on quotes, invoices, or during checkout.
- Applicable sales tax, VAT, duties, or other charges are the responsibility of the customer.
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5. Shipping & Delivery
- Shipping dates are estimates only. We are not responsible for delays caused by carriers, customs, or unforeseen events.
- Risk of loss passes to the customer once the equipment is delivered to the carrier, unless otherwise agreed in writing.
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6. Warranty & Support
- Our equipment is covered by a one-year limited warranty against defects in materials and workmanship, starting from the date of delivery.
- Warranty excludes normal wear and tear, misuse, unauthorized repairs, modifications, or operation outside of recommended specifications.
- Continuing product support is available via our technical team, subject to our support policies.
- To request warranty service, customers must provide proof of purchase and a description of the defect.
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7. Returns & Refunds
- Returns may be accepted within 5 days of delivery, subject to prior written approval and restocking fees.
- Custom-built or special-order equipment may be non-returnable.
- Refunds will be processed after inspection of returned goods.
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8. Intellectual Property
- All content, logos, designs, and materials on this website are owned by TurboPak, LLC and protected under applicable copyright and trademark laws.
- You may not reproduce, distribute, or use our intellectual property without prior written permission.
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9. Limitation of Liability
- To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, downtime, or business interruption.
- Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.
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10. Indemnification
You agree to indemnify, defend, and hold harmless TurboPak, LLC, its officers, employees, and affiliates from any claims, damages, or expenses arising out of your misuse of our website, products, or breach of these Terms.
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11. Governing Law & Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of California/USA].
- Any disputes shall be resolved through arbitration or the courts located in California.
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12. Changes to Terms
We may update these Terms at any time. Updates will be posted on our website with the “Effective Date” revised accordingly. Continued use of our website or products constitutes acceptance of updated Terms.
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13. Contact Information
For questions about these Terms & Conditions, please contact us:
TurboPak, LLC
9909 Canoga Ave, Chatsworth, CA 91311
turbopakllc@gmail.com
805-701-0332